When I was working in IT I sometimes dealt with support requests that involved the caps lock key. Users were complaining that they could not enter their password, or that they locked their account even though they were sure that they had entered the right password, or that their username was displayed in upper case letters.
The caps lock key, next to num lock, was the culprit here most of the time. Most computer users do not need the caps lock key on the keyboard anymore. The following guide explains how you can disable the caps lock key permanently.
How To Disable The Caps Lock Key Permanently
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