Thursday, October 09, 2008

8 tips for finding the right thing to say in a difficult situation

I often feel like I don’t know the right thing to say. I’ll be desperate to find the right words, but in a tough situation, I just don’t know what to say to make a person feel better. I often find myself switching the topic of the conversation -- so quickly that I've changed it before I realize what I've done.
8 tips for finding the right thing to say in a difficult situation

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